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Privacy policy

 

Protecting the personal privacy of every customer, vendor, and employee is a crucial part of gaining and keeping your trust in Dentii. (the “Company”, “we”, “us”).  We strive to provide a high level of privacy protection across all of our business activities and services and to deploy consistent, rigorous policies and procedures.

This privacy policy (the “Policy”) serves as our commitment to you to protect the security and privacy of your personal data, and covers the following areas of privacy concerns:

  1. The types of data we collect from you
  2. When we collect your data
  3. How we use and process your data
  4. Our legal basis for processing your data
  5. When and to whom we share your data
  6. For how long we retain your data
  7. When and to whom we transfer your data across country borders
  8. The security measures we take to protect your data
  9. Your rights over your data
  10. The choices you have over how your data is collected and used by us
  11. Who to contact and what to do if you wish to discuss with us about your data and your rights

This Notice does not apply to third-party applications, products, services, websites or social media features that may be accessed through links that we provide on our websites and interfaces. Accessing those links may result in the collection of information about you by a third party.  We do not control or endorse those third-party websites or their privacy practices.  We encourage you to review the privacy policies of such third parties before interacting with them.

Your privacy is of utmost importance to us in servicing you.  Our products and services are rendered to you on the basis of your understanding of your data privacy rights.

Please read this Policy carefully. When visiting our website and using our products and services that link to or reference this Policy, you agree to be bound by the terms and conditions of this Policy.

Your personal data – what is it?

Personal data relates to a living individual who can be identified from that data. Identification can be by the data alone or in conjunction with any other data in the data controller’s possession or likely to come into such possession. The processing of your personal data is governed by applicable privacy laws.

What roles do we play in processing your data?

We are the data controller with respect to processing your data (contact details below). This means that we decide how your personal data is processed and for what purposes.  We know that you care how data about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.

When are your personal data collected?

Some of your data can, in particular, be collected by us:

Our collection of personal data

The personal data we collect include any and all data you provide to us when you enter into contract with us, register an account with us, enter on our website, provide us information on a web form, update or add information to your account, or give us in any other way. You can choose not to provide data to us, but we may then not be able to service you where such services require processing such data.  We use the data that you provide for purposes administering your use of our services, such as communicating with you, responding to your requests, managing your account, customizing your service experience with us, improving our products and services, and personalizing marketing measures and activities.  We may communicate with you by mail, email or telephone. We will send you strictly service-related announcements or information on rare occasions when it is necessary to do so.

Examples of the data we collect and store include: your e-mail address, name, address, phone number, login, account name, account number, your account activity, files accessed or used by you, transaction data and any information you provide during a transaction, or other transaction-based content that you generate or connected to your account as a result of your transaction, financial data such as credit card numbers, logistics and billing data (such as customs ID and tracking number), your chat and service history with us, and any other information you may provide us such as your age, gender, interests and preferences.

We also receive and store certain types of data whenever you interact with us. For example, we use “cookies,” which are unique identifiers that we transfer to your device to enable our systems to provide features of our services such as personalized advertisements on other websites, provide remote access for you, allow you to visit our website without re-entering your username and/or password, verify that you have the authorization needed for the services to process your requests, personalize and improve your experience, record your preferences, customize functionalities for your devices, and to improve the functionality and user-friendliness of our services. It also helps us to better understand how you interact with our services and to monitor aggregate usage and web traffic routing on our website. Most of the cookies used by us are so-called “session cookies”. Cookies do not cause any damage on your computer and do not contain any viruses. Most browsers automatically accept cookies as the default setting. You can modify your browser setting by editing your browser options to reject our cookies or to prompt you before accepting a cookie. However, if a browser does not accept cookies or if you reject a cookie, some portions of our services may not function properly.

We obtain certain types of data when you access the content hosted by us, such as the Internet protocol (IP) address used to connect your computer to the internet, device ID or token, unique identifier, device type, ID for advertising, referral URL, computer and connection data such as the type of operating system you use, your device information, your software information, browser type, browser language and version, ad data, access times, your browsing history, and your web log information.  Our server automatically receives and records your IP address which your browser sent us on our server when you login to our website.  We will store your IP address in our user registration databases. We occasionally might use your IP address for the following purposes:

Our server keeps your account information active in our user registration databases in order to provide immediate access to your personal data each time you visit our website, as noted above.

We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect your activities on our website and hardware. The information is collected anonymously and it is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest.

Use of Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies or IP-address to help the website analyze how users use the site, to monitor and analyze use of our services. The information generated by the cookie or IP-address about your use of the website will be transmitted to and stored by Google on servers. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity, and providing us other services relating to website activity and internet usage. The IP-address that your browser conveys within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing: https://tools.google.com/dlpage/gaoptout?hl=en.

 

Use of Opt-In/Subscribe Personal Data

You have a choice of whether and how you receive a variety of marketing communications from us related to product solutions, services and helpful business content.

You can manage your preferences by:

If you no longer wish to receive these communications from us, please follow the opting-out “unsubscribe” instructions provided in the link at the bottom of our emails regarding marketing measures and activities, or update your account settings.

How do we process your personal data?

We comply with our obligations under applicable privacy laws by keeping personal data up to date; by storing and destroying it securely; by collecting and retaining only the necessary data that we need to service you; by protecting personal data from loss, misuse, unauthorized access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

The processing operations we perform on your data cover automated and non-automated means of collecting, recording, organizing, structuring, storing, altering, retrieving, using, transmitting, disseminating or otherwise making available, aligning or combining, restricting, and/or erasing your data.

We use your personal data for the following purposes:

Privacy of data subjects under the age of 16

Our products and services are not targeted to persons under the age of 16.  We do not knowingly collect or process personal data from persons under the age of 16.

What is our lawful basis for processing your personal data?

In general, the lawful bases for us to process your personal data for the various types of processing performed on your data (please refer to “How do we process your personal data?” section of this Policy) is, as applicable, processing based on your consent, as necessary for us to enter into and to perform our contract with you, to comply with our obligations under the applicable employment, social security or social protection laws, or as necessary to pursue the legitimate interest of our Company or of third parties.

We will collect, process and use the personal data supplied by you only for the purposes communicated to you and will not disclose it to third parties except under the circumstances of data disclosure to third parties in the section “Sharing your personal data” below.

Where we talk about our legitimate interest or that of third parties, such legitimate interest can include:

Processing of certain personal data

In accordance with the applicable privacy laws, we currently do not collect or process the following categories of data relating to you: your racial or ethnic origin, political opinions, religious beliefs, trade union membership, health data, genetic data, biometric data. If we had to process this type of data, we would always request your prior explicit consent.

Necessity to provide us data

You are not under any obligation to provide us any personal data.  As noted below, the choice is yours. However, please note that without certain data from you, we may not able to undertake some or all of our obligations to you under our service contract with you, or adequately provide you with our full range of services.  If you would like to obtain more detail about this, please contact us following the instructions in the “Whom should I contact?” section below.

Sharing your personal data

Your personal data will be treated as strictly confidential, and will be shared only with the categories of data recipients listed below.  We will only share your data with third parties outside of the Company with your consent, and you will have an opportunity to choose for us not to share your data.

We may disclose your personal data to:

We may provide you with opportunities to connect with third party applications or services. If you choose to use any such third party applications or services, we may facilitate sharing of your information with your consent. However, we do not control the applications or services of those third parties or how they use your information, and your use of such applications and services is not governed by our privacy policy. Please review the terms and the privacy policies of those third parties before using their applications or services.

How long do we keep your personal data?

We keep your personal data for no longer than reasonably necessary for the given purpose for which your data is processed.  If you will provide us, or have provided us, consent for us to process your data, we will process your data for no longer than your consent is effective.  Notwithstanding the above, we may retain your personal data as required by applicable laws and regulations, as necessary to assist with any government and judicial investigations, to initiate or defend legal claims or for the purpose of civil, criminal or administrative proceedings.  If none of the above grounds for us to keep your data apply, we will delete and dispose of your data in a secure manner according to our Privacy policy.

 

Your rights and your personal data

Unless subject to an exemption under applicable privacy laws, you have the following rights with respect to your personal data:

If you would like to exercise any of the above rights, please do so through https://www.dentii.co.uk/gdpr-request-personal-data

After receiving your request, we will evaluate your request and inform you how we intend to proceed on your request.  Under certain circumstances in accordance with applicable privacy laws and regulations, we may withhold access to your data, or decline to modify, erase, port, or restrict the processing of your data.

Please be advised that if you exercise the rights to erase data, restrict or object to our processing, or to withdraw your consent, we may not be able to continue our services to you if the necessary data is missing for processing.

Further processing

If we wish to use your personal data for a new purpose not covered by this Notice, then we will provide you with a new notice explaining this new use prior to commencing such further processing for a new purpose, setting out the relevant new purpose and processing conditions.  In such case, we will find a lawful basis for further processing, and whenever necessary we will seek your prior written consent to such further processing.

 

What are your choices?

You have the choice to allow us to collect and process your data.   The collection and processing of your personal data is neither a statutory nor a contractual requirement, although as noted above, we will be unable to provide you with certain services without the data necessary for such services purposes.

If you are dealing with us online, note that most browsers will inform you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies. Additionally, you can disable or delete data used by browser add-ons, such as Flash cookies, on your browser or on the website of its manufacturer.

You can always choose not to provide your data to us, although we may need such data to process your requests, in which case we will inform you of our constraints.

To the extent that you have consented to our processing of your data, you can choose to discontinue our processing at any time.

You can choose to request from us a copy of the personal data we store and process regarding you.

You can choose to add or update data that you have provided to us.

You can choose to erase your data, or you may choose to restrict our processing of your data instead.

You can choose to port your data to a third party under conditions stated above.

You can choose to object to our processing of your data.

Your choice or request on any aspects of data processing listed above can be communicated to us using the channels set forth in the “Whom should I contact? ” section of this Notice.

In summary, what we are allowed to do with your data is, with limited exceptions under applicable privacy laws, up to you. However, in the event that you choose for us not to further process your data, such choice may affect the delivery of our obligations or services to you; in this situation, we will inform you of our constraints.

Whom should I contact?

If you have any question about this Policy, or if you would like to exercise any of your rights, or if you have any complaints that you would like to discuss with us, please in the first instance send us your signed and dated request. Please be as accurate as possible:

by e-mail to info@dentii.co.uk

In case of disagreements relating to our processing of your personal data, you can submit a request for mediation or other administrative action to the data protection supervisory authority with the competent authority where you reside or in which your data is processed.  Please click here for a list of local data protection authorities in EEA countries: http://ec.europa.eu/newsroom/article29/item-detail.cfm?item_id=612080.